General Term and Conditions Maison Nouvelle

The below conditions apply to all sales and transactions between Maison Nouvelle and customer on, hereafter referred to as this site. Unless agreed otherwise in writing, these conditions apply to all transactions on this site and by ordering, the purchaser automatically accepts the stipulations set out in these Terms and Conditions.


  1. “Consumer”: means the natural person not being a natural person who is acting in the exercise of a professional business
  2. “Customer”: means the business entity or natural person or natural person, being a natural person who is acting in the exercise of a profession or business, that enters into an Agreement with Maison Nouvelle or plans to buy the Products of Maison Nouvelle.
  3. “Maison Nouvelle”: Maison Nouvelle is a trade name of Maison Nouvelle B.V. a limited company under the laws of the Netherlands registered at Langestraat 121B, 3811 AE Amersfoort, The Netherlands, registered with the Chamber of Commerce under number 60300418.
  4. “Products”: all products sold by Maison Nouvelle through their website:
  5. “Website”:


  1. If an offer is of limited duration and / or subject to other conditions, it is explicitly stated in the offer.
  2. The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the contractor uses these images as a true reflection of the products and / or services. Obvious mistakes or errors in the offer binding on the entrepreneur.
  3. Each offer contains information that is clear to the consumer what rights and obligations are connected to accepting the offer. 
  4. Maison Nouvelle is not bound by its offer, if Customer should have understood that the offer or part thereof contains an apparent mistake or writing error.
  5. Offers and proposals by Maison Nouvelle do not automatically apply for future orders.
  6. If Maison Nouvelle sends an offer, price list or brochure Maison Nouvelle is not bound to deliver or accept an order.


  1. Once an order has been placed, the customer will receive an email to confirm the details of the order and the total costs associated with the order. 
  2. In the case of technical malfunction, however, which falls under the category of circumstances beyond Maison Nouvelle’s control, an order will be shipped as soon as possible. We strive to keep our this website as current as possible



  1. All articles in the assortment available on this site have been produced with the greatest care. 
  2. Maison Nouvelle can’t assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the articles sold on this site. The content of this site has been compiled with the greatest care. 
  3. Maison Nouvelle can’t preclude the possibility of any error or incompletes in the information on this website. 
  4. Maison Nouvelle can’t assume any liability for the consequences of incorrect or incomplete information on the website.


  1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for services. 
  2. The place of delivery is the address that the consumer makes known to the company.
  3. The company accepted orders expeditiously within 30 days unless a longer delivery period. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them no later than 30 days after placing the order. The consumer in this case has the right to terminate the contract without penalty and be entitled to any compensation.
  4. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible but no later than 30 days after repudiation. 5. If the delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement article. By the delivery will be that a replacement item is delivered in a clear and comprehensible manner. For replacement items right of withdrawal can not be excluded. The cost of return shipment are borne by the entrepreneur. 
  5. The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless otherwise expressly agreed.


  1. During the period mentioned in the offer prices have not increased of the products and / or services, except for price changes resulting from changes in tax rates.
  2. Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no control, at variable prices. These fluctuations and the fact that any price targets, are at the offer.
  3. Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
  4. Price increases from 3 months after the conclusion of the contract are only allowed if the trader has agreed and: they are the result of legislation or regulations;. orb. the consumer has the right to terminate the agreement as of the date the increase takes effect.
  5. The supply of products or services mentioned prices include VAT.


  1. Unless otherwise agreed, the amounts owed by the consumer are to be paid within 14 days after the start of the cooling off period referred to in Article 6 paragraph 1. In case of an agreement to provide a service, the time limit begins after the consumer has received the confirmation of the agreement.
  2. When selling products to consumers in general conditions may never stipulate an advance payment of more than 50%. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service (s) before the advance payment has been made.
  3. The consumer has the duty to inaccuracies in data supplied or specified payment immediately to the operator.
  4. In the event of a default payment by the consumer, the operator subject to statutory limitations, has the right to charge reasonable costs applicable to the given situation.


  1. When purchasing products, the consumer can terminate the contract without giving reasons, during fourteen days after receiving the product. This period ends on the day following receipt of the product by the consumer or a pre-designated by the consumer and the entrepreneur announced representative.
  2. During this period the consumer will treat the product and packaging carefully and return it as new. He will only unpack or use the product as necessary to assess whether he wishes to retain the product. If he exercises his right of withdrawal, he will return the product with all accessories and - if reasonably possible - in its original condition and packaging to Maison Nouvelle, according to the trader provided reasonable and clear instructions.
  3. The consumer can’t return the product if he bought it in the ‘sale’.
  4. In providing services, the Consumer has the option to terminate the agreement without giving reasons, during at least fourteen days, starting on the day of entering into the agreement.
  5. In order to exercise his right of withdrawal, the consumer focuses on the trader to supply and / or appear on delivery to area provided reasonable and clear instructions.


  1. The operator may exclude the right of withdrawal from the consumer. The exclusion of the right of withdrawal applies only if the trader bought this in the offer, at least in time for the conclusion of the agreement stated.
  2. Exclusion of the right of withdrawal is only possible for products: that have been created by the trader in accordance with specifications of the consumer;.. b. that are clearly personal in nature; c. that can not be returned because of their nature; d. that spoil or become obsolete; e. whose price depends on fluctuations in the financial market over which the trader has no influence; f. for individual newspapers and magazines; g. for audio and video recordings and computer software that the consumer has broken the seal.
  3. Exclusion of the right of withdrawal is possible for services: a on accommodation, transport, catering or leisure services on a certain date or during a given period. b. whose delivery with the express consent of the consumer before the period has expired; c. on betting and lotteries.


  1. If the consumer exercises his right of withdrawal, she will not exceed the cost of return shipping cost.
  2. If the consumer has paid an amount, the entrepreneur will return this amount as soon as possible but no later than 30 days after the return or cancellation, refund.


  1. In the case of queries or complaints concerning any of our products or procedures, please inform us by email at [email protected]


  1. All information on this site is protected by the Maison Nouvelle copyright as owned by Maison Nouvelle. 
  2. It is illegal to copy, use or distribute any information from this site without first acquiring written permission, this includes text and imagery. 
  3. Visitors and users of this site may not claim any rights pertaining to the information on the website.

          Effective Date: November 19, 2018

          Company Name: Maison Nouvelle

          Registered Address: Groningerstraat 52, 3812EG Amersfoort, The Netherlands.

          E-mail Address: [email protected]

          Tel: + 31 6 3414 5062

          Registration number: 603 00 418

          BTW NL 1257 67 201 B01


  1. Despite any other established legal rights, Maison Nouvelle is entitled, at its own choice, in case of Force Majeur, to cancel your order, or cancel the purchase agreement without legal intervention, by informing the customer in writing. 
  2. The customer is not entitled to any damages, unless given the circumstances this would be unacceptable according to measures of reason and fairness.